— “Information Wars” details modern disinformation tactics, from ISIS to the Kremlin
Recounting his experiences as U.S. Under Secretary of State during the Obama administration, “Information Wars: How We Lost the Global Battle Against Disinformation and What We Can Do About It” details the rise of modern disinformation tactics as practiced by the Kremlin and Islamic fundamentalist terrorist organisation ISIS.
The book cites my February 2018 deep dive into the tactics used by the infamous Internet Research Agency (IRA) — better known as the Russian troll factory — in the lead-up to the 2016 U.S. election (my post transcribed and analysed internal IRA documents obtained in 2015 by Russian news site MR7.ru. To my knowledge, my blog was the first publication to translate that information into English).
Here is an excerpt from the book:
The Internet Research Agency was creating hundreds of pieces of fake and misleading internet content an hour. Like a digital marketing agency, it operated across the entire social media ecosystem. The whole enterprise is financed by a tycoon who is an ally of Putin’s…
MR7.ru had actually published documents smuggled out by IRA employees. They ranged from overarching guidelines about posting (amount, frequency, use of keywords) to talking points about the news of the day (protests on the Maidan, American policy toward Syria) to a glossary of internet slang. The guidelines offered a blueprint for what the workers did and how they did it.
One document describes their job this way:
TROLL. The purpose of the troll is to produce a quarrel which offends his interlocutor. It is worth remembering that trolling is not writing articles to order. It is a deliberate provocation with the goal of ridiculing your opponent.
The first thing workers needed to do, according to one of the memos, was to create online personas, sometimes called “sock puppets.” These personas are meant to look and sound like real people. They have names and photographs. They “like” other people’s photos and comments and statuses. Workers are meant to have multiple social media accounts – one memo said they should have at least three different Facebook accounts. There are also specific guidelines, for example, for posting pro-Russin material in the comments sections of Fox News, Huffington Post, Politico, and the Blaze. The guidelines suggest that these identities should mix political opinions with more mundane posts about things like music or movies or “the owner’s social life.”
And here is the reference to my blog in Stengel’s footnotes:
52. Translated from a lexicon of internet slang terms produced by the Internet Research Agency and leaked in 2015. See Andrei Soshnikov, “Столица политического троллинга” (“The Capital of Political Trolling)”, MR&.ru, March 11, 2015, https://mr-7.ru/articles/112478/; and Dean Sterling Jones, “Inside the Russian Troll Factory,” Shooting the Messenger, February 7, 2018, https://shootingthemessenger.blog/2018/02/27/inside-the-russian-troll-factory/.
53. Jones, “Inside the Russian Troll Factory.”
The book contains a few more references to information first published on my blog, including an IRA directive requiring its staff to publish socially and politically divisive content online in an attempt to “stir up dissatisfaction and grievance” around issues of racial inequality, police brutality, and gun control in America.